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Training Coordinator / Program Specialist

On Call Rotation: Participate in the on call rotation with Leadership staff

Schedule: Flexible (Part-Time)

Reports To: Director of Fargo

Position Summary

The Training Coordinator / Program Specialist supports staff training, program operations, and client engagement across AEHC’s services. This role ensures Care Managers receive effective onboarding, ongoing education, and in-field training while assisting the Director of Fargo and Program Coordinator with administrative and program duties. The position promotes AEHC’s mission, strengthens staff skills, and helps maintain compliance with state and agency requirements.

Key Responsibilities

Training & Development

• Coordinate and deliver training for new and current Care Managers.
• Maintain training records and ensure compliance with AEHC and state guidelines.
• Offer refresher training, coaching, and skill development opportunities.

Program & Administrative Support

• Assist the Director of Fargo and Program Coordinator with office tasks, filing, documentation, and policy support.
• Attend team and staff meetings.
• Help develop and maintain training materials and program procedures.

Client & Community Engagement

• Conduct client Q&A checks, surveys, and follow-up visits.
• Participate in community outreach and represent AEHC positively.
• Support service quality by maintaining strong communication with clients and staff.

Qualifications

• Strong communication and interpersonal skills.
• Professional, flexible, organized, and detail-oriented.
• Ability to multitask and prioritize effectively.
• Basic computer proficiency.
• Motivated, proactive, and dependable.